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Re: I've already subscribed, but it asks me to subscribe when I try to view a video

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Mitch
April 30, 2002 04:13PM
C fixed it!!! See below...

>a) when the subscribe screen pops up, hit ctrl-R a few times until the
>password prompt pops up

Did it many times. No password prompt.

>b) be sure that youve selected "Automatically" under Tools/Internet
>Options/Temporary Internet Files/Settings in IE

That's what it was set at.

>c) if the above two do not help, be sure that Tools/Internet
>Options/Security/Internet - Custom Level/User Authentication/Automatic
>login only in Intranet Zone is selected in IE (or you may select "Prompt for username and password" for added security)

That was it! I set it so I have to always login, which is my preference.

Thanks!
Subject Author Posted

I've already subscribed, but it asks me to subscribe when I try to view a video

Mitch April 30, 2002 04:06PM

Re: I've already subscribed, but it asks me to subscribe when I try to view a video

Technical Support April 30, 2002 04:09PM

Re: I've already subscribed, but it asks me to subscribe when I try to view a video

Mitch April 30, 2002 04:13PM